Reference

How rolex11 Handles Your Personal Information

This Privacy Policy tells you exactly what data rolex11 collects when you open an account, make a deposit through Touch 'n Go eWallet, Boost or GrabPay, or browse the lobby — and how we keep that data safe.

Account data protectionTouch 'n Go eWallet, Boost, GrabPay transaction privacyCookie controlsData access rightsSecure account storage

Explore the Lobby Read FAQ

Data We Collect and Why We Need It

rolex11 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register with rolex11, we collect the information you provide directly — your name, contact details and account credentials. When you fund your account using Touch 'n Go eWallet, Boost or GrabPay, our system logs the transaction reference and amount to reconcile your account wallet

1
accurately; we do not store your full e-wallet PIN or password. We also collect device and browser session data automatically — your IP address, the type of device you are on, and page interaction patterns. This helps us keep your session secure whether you are on
2
mobile in Shah Alam or switching to desktop later. Payment data linked to DuitNow or FPX transfers is retained only as long as needed for transaction verification and any applicable legal retention period. You can request a copy of the personal data we hold on your
3
account by contacting our support team through live chat. We do not sell your personal data to third parties. Data shared with payment processors — including the e-wallet providers listed above — is governed by their own privacy terms as well as ours.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

rolex11 applies security measures at the account and transaction level to reduce the risk of unauthorised access. Cookies help us recognise your returning session so you do not have to re-enter details every visit, and you can adjust cookie preferences through your browser settings at any time.

Encrypted Account Storage

Your login credentials and account wallet details are stored using encryption. We do not display full payment identifiers — only masked references appear in your transaction history.

Cookie Management

We use session and preference cookies to keep your account state intact across page loads. You can clear or block cookies via your device browser settings without losing your account data.

Data Retention Policy

We keep your account data for as long as your account is active and for the period required by applicable rules after closure. You may request deletion of non-essential data by contacting live chat.

Third-Party Data Limits

Payment processors like Touch 'n Go eWallet, Boost and GrabPay receive only the data needed to complete your transaction. We do not share account profiles with advertisers or unrelated third parties.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct or delete the personal data linked to your rolex11 account, our support team handles these requests directly. Reach us through live chat on the site, by email, or through the in-app message centre. We aim to respond to all data-related requests within a reasonable timeframe.

Team online

Live Chat

Start a live chat session from any page on rolex11 to raise a data query, request account data, or ask about how your e-wallet transactions are stored.

Email Support

Send a written data request to our support email. Include your registered account name so we can locate and verify your profile before acting on the request.

In-App Message Centre

Log in to your account on mobile or desktop and use the message centre to submit a privacy query. All responses appear in the same thread for easy follow-up.

Common Questions About Your Privacy at rolex11

These are the data and privacy questions we hear most from account holders in Malaysia. If your question is not covered here, live chat is the quickest path to a direct answer.

We collect your name, email address, contact number and account credentials at registration. If you deposit via Touch 'n Go eWallet or GrabPay, transaction references are also logged to your account wallet record.

Yes. Submit a data access request through live chat or email with your registered account name. We will compile and send you the personal data we hold within a reasonable period.

Cookies keep your session active and remember your preferences between visits. You can disable non-essential cookies through your browser settings; doing so will not delete your account data.

We store the transaction reference and amount for reconciliation purposes only. Your full e-wallet credentials or PIN are never held on our side — those stay with your wallet provider.

Contact us via live chat or the in-app message centre and request data deletion. We will action it in line with applicable retention rules and confirm once the process is complete.

We share data with payment processors — such as Touch 'n Go eWallet and DuitNow — only to complete transactions. We do not sell account data or share profiles with advertisers.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal LiveLive Blackjack Accountrolex11 Login

How rolex11 Handles Your Personal Information

Data Handling, Cookies and Account Security

Encrypted Account Storage

Cookie Management

Data Retention Policy

Third-Party Data Limits

How to Reach Us About Your Data

Live Chat

Email Support

In-App Message Centre

Common Questions About Your Privacy at rolex11

01 What personal data does rolex11 collect when I register?

02 Can I see all the data rolex11 holds about me?

03 How does rolex11 use cookies and can I turn them off?

04 Is my Boost or GrabPay payment information stored by rolex11?

05 How do I request deletion of my personal data?

06 Does rolex11 share my data with third parties?

Privacy Policy

Related pages

Related pages