Verifying Your rolex11 Account Identity
Account verification is the step that protects your balance — it confirms that withdrawal requests are authorised by the actual account holder, not someone else. We keep the document list short: a government-issued photo ID and a selfie or a recent screenshot showing your wallet account name matching your rolex11 profile. Once submitted, our team reviews the documents and updates your account
status. A verified account removes the hold on withdrawals and lets you raise your transaction limits where applicable. If you have questions mid-process, our live chat support is the quickest way to get a status update.
- Submit a government-issued photo ID — Upload a clear image of your MyKad or passport — front and back — directly through the verification section of your account.
- Provide a selfie or wallet name match — A selfie holding your ID, or a screenshot showing your wallet account name matches your rolex11 profile, confirms ownership.
- Wait for account status update — Our team reviews submitted documents and updates your verification status. Live chat support can give you a progress update if needed.
- Start transacting without holds — A verified account unlocks full withdrawal access and removes the transaction holds that apply to new, unverified accounts.